Privacy Policy

Effective Date: December 13, 2024

At Trila.site, we take your privacy seriously and are committed to protecting the personal information you provide us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data.

Information We Collect:
When you visit Trila.site or make a purchase, we collect various types of information:

  • Personal Information: This includes your name, shipping address, email address, phone number, and payment details. We collect this data when you create an account, place an order, or contact us.
  • Non-Personal Information: We automatically collect data related to your device, browser, IP address, and website usage patterns to improve your experience and for analytics purposes.

How We Use Your Information:

  • Order Processing: We use your personal information to process orders, deliver products, and handle returns or exchanges.
  • Customer Service: Your information helps us provide you with personalized customer service and respond to inquiries.
  • Marketing and Communication: With your consent, we may send promotional emails, newsletters, or updates about new products and services. You can opt-out of marketing communications at any time.
  • Website Improvement: We analyze non-personal information to improve the functionality, design, and content of our website.

How We Protect Your Information:
We implement physical, technical, and administrative measures to protect your personal information from unauthorized access, loss, misuse, or alteration. All transactions are encrypted, and payment details are processed securely.

Sharing Your Information:
We will never sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers, such as payment processors or shipping partners, solely for the purpose of fulfilling your order. In some cases, we may be required to disclose your information if required by law or legal process.

Your Rights:
You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any questions about our privacy practices, please contact us at privacy@trila.site.